Contact VidKart Clips
Questions about clipping, billing, partnerships or feedback? Send us a message below or email instruvel@gmail.com.
Frequently asked questions
Is VidKart Clips free to use?
Yes. You can clip videos on the free plan. Paid plans add more capacity and remove ads — see the Pricing page for details.
My clip is stuck or failed. What should I do?
Try processing it again from the editor. If it still fails, send us the video link, your start and end times, and any error message.
How long are my downloaded clips kept?
Processed files are deleted from our servers shortly after you download them, and undownloaded files are cleared within about an hour.
I paid but my plan did not upgrade.
Sign out and back in first. If the plan still has not changed, contact us with the email on your account and the payment date.
Can I clip any video?
Please only clip content you own or have permission to use, and follow the original platform's terms.